LocalGovCamp
First held in 2009, LocalGovCamp has become a festival for local government, attended by some of the most innovative and influential people in local government digital. In 2012 it helped create LocalGov Digital, the network for digital practitioners in local government, which aims to aid the delivery of better, cheaper local services by councils across the country, through user centred digital transformation.
Join our Workshop: Digital Transformation in Local Government
Digital transformation puts the customer at the centre of everything. By creating a framework for innovation, scalability, and agility, digital transformation enhances both the customer experience and operational excellence. However, the implementation of these solutions can often stall due the inherent complexities of the government environment and the challenge of integrating new technology with existing business processes.
Join our workshop where we will discuss real case studies from Harlow Council and Greater London Authority to work out how to make the digital transformation easier.
Workshop Objectives
- How to put the customer/ user at the centre of the service design process
- Building agile teams in a non agile environment
- Leveraging open source/ open data to accelerate digital transformation